Page 126 - Heirloom Collectibles Antiques & Silver

FA Q

1: What is a Condition Report? HEIRLOOM COLLECTIBLES
A: All Lots are dispatched in its ‘present/current condition’, furthermore the lots are sold and
shipped in their respective original form, which includes any flaws or age oriented wear and tear.
AstaGuru strongly urges all bidders to inspect the lots to their satisfaction and not be dependent ANTIQUES & SILVER
on the illustrations and description stated in the catalogue, which may be deemed as AstaGuru’s
opinionated statements in their truest form. Closing Schedule for 19 December, 2024

2: What are the various Modes to Bid?
A: Bidding Online: All bidders can select and add the lots of their interest in ‘My Auction Gallery’ and
place bids upon the relevant notification (in case they have been out bid in a lot that is being pursued). AUCTION CLOSING
B: Phone Bidding: AstaGuru will provide Phone Bidding facility based on the availability of phone For your convenience, especially if you are bidding on multiple lots, lots are scheduled to close at
lines and available staff capacity. While bidding telephonically a team member will assist the bidder different times on 19 December, 2024.
and place bids on their behalf, once we have received a confirmation.
Bidding terminates for the specified lot groups in accordance with the bid closing schedule. In the
For quality control reasons the calls may be recorded for future reference. event a bid is placed under three minutes from the closing schedule of the lot, the closing time for
C: Mobile App Bidding: All bidders can download the AstaGuru App from iTunes App store or Google that lot will be reset to three minutes. This process shall continue until there are no further bids
Play store. placed under three minutes remaining for the end of the auction. Under such circumstances of
closing extension, bidding on the lot shall only end if no bid is recorded during the duration of the
AstaGuru App is available without any charge.
granted extension.
Once the App is downloaded and account verified bidders may place their bids via Astaguru’s
Mobile App. Lots have been allotted into groups, and the closing schedule for the various groups is as follows:

D: Written/Proxy Bids: Bidders can place bids on lots of their interest by submitting the written
bids form (available at the final section of the catalogue) or by updating their account online on
AstaGuru’s website/Mobile App.
Groups 1 2 3 4
All form of written bids need to be communicated 24 hours prior to the auction’s start time.

3: What are the applicable additional charges? Lot Numbers 1 - 20 21 - 40 41 - 60 61 - 76
A: All post sales charges are borne by the buyer, this includes packaging, insurance, shipping and
handling charges.
Closing Time 8:00 pm 8:30 pm 9:00 pm 9:30 pm
Shipping will be charged as per all the applicable parameters such as weight and distance. (IST)
Lot winners can arrange for their lots to be handled at their own discretion, however all required Closing Time
formalities and documentation must be completed prior to taking possession. (US EASTERN Time) 9:30 am 10:00 am 10:30 am 11:00 pm

4: What are the various Duties & Taxes applicable? Closing Time
A: All applicable Duties & Taxes are borne by the Buyer. (US WESTERN Time) 6:30 am 7:00 am 7:30 am 8:00 am
I: All sales in India will attract GST.
II: No GST applicable on International Sale. Closing Time 2:30 pm 3:00 pm 3:30 pm 4:00 pm
III: Import Duties if applicable are specified explicitly in the description section. (UK Time)

5: Procedure in case goods/lots are damaged in transit? Closing Time 11:30 pm 12:00 am 12:30 am 1:00 am
A: Bidders are requested to inform AstaGuru about any damage incurred while the goods/lots are (JAPAN)
being shipped. Intimation about the same must be communicated within 2 days of taking custody
of the goods/lots. Any grievances after the stipulated timeframe will not have any validation as per Closing Time 10:30 pm 11:00 pm 11:30 pm 12:00 am
AstaGuru’s liability and will be considered as a null and void claim. (HONG KONG)

Please contact AstaGuru for any further clarification.