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FAQQ
FA
FAQ
1: What is a Condition Report?
1: What is a Condition Report?
1: What is a Condition Report?
A: All Lot are dispatched in its ‘present/current condition’, furthermore the lots are sold and shipped in their: All Lot are dispatched in its ‘present/current condition’, furthermore the lots are sold and shipped in their
A: All Lot are dispatched in its ‘present/current condition’, furthermore the lots are sold and shipped in their
A
respective original form, which includes any flaws or age oriented wear and tear. AstaGuru strongly urges all. AstaGuru strongly urges all
respective original form, which includes any flaws or age oriented wear and tear. AstaGuru strongly urges all
respective original form, which includes any flaws or age oriented wear and tear
bidders to inspect the lots to their satisfaction and not be dependent on the illustrations and description
bidders to inspect the lots to their satisfaction and not be dependent on the illustrations and description
bidders to inspect the lots to their satisfaction and not be dependent on the illustrations and description
stated in the catalogue, which may be deemed as AstaGuru’s opinionated statements in their truest form.
stated in the catalogue, which may be deemed as AstaGuru’s opinionated statements in their truest form.
stated in the catalogue, which may be deemed as AstaGuru’s opinionated statements in their truest form.
2: What are the various Modes to Bid? Closing Schedule for February 23, 2024
2: What are the various Modes to Bid?
2: What are the various Modes to Bid?
A: Bidding Online: All bidders can select and add the lots of their interest in ‘My Auction Gallery’ and place bids
A: Bidding Online: All bidders can select and add the lots of their interest in ‘My Auction Gallery’ and place bids: Bidding Online: All bidders can select and add the lots of their interest in ‘My Auction Gallery’ and place bids
A
upon the relevant notification (in case they have been out bid in a lot that is being pursued).
upon the relevant notification (in case they have been out bid in a lot that is being pursued).
upon the relevant notification (in case they have been out bid in a lot that is being pursued).
B: Phone Bidding: AstaGuru will provide Phone Bidding facility based on the availability of phone lines and
B: Phone Bidding: AstaGuru will provide Phone Bidding facility based on the availability of phone lines and
B: Phone Bidding: AstaGuru will provide Phone Bidding facility based on the availability of phone lines and
available staff capacity
available staff capacity. While bidding telephonically a team member will assist the bidder and place bids on. While bidding telephonically a team member will assist the bidder and place bids on
available staff capacity. While bidding telephonically a team member will assist the bidder and place bids on AUCTION CLOSING
their behalf, once we have received a confirmation.
their behalf
their behalf, once we have received a confirmation., once we have received a confirmation.
For your convenience, especially if you are bidding on multiple lots, lots are scheduled to close at
For quality control reasons the calls may be recorded for future reference.or quality control reasons the calls may be recorded for future reference. different times on February 23, 2024.
F
For quality control reasons the calls may be recorded for future reference.
C: Mobile App Bidding: Bidding terminates for the specified lot groups in accordance with the bid closing schedule. In the
C: Mobile App Bidding:
C: Mobile App Bidding:
event a bid is placed under three minutes from the closing schedule of the lot, the closing time for that
All bidders can download the AstaGuru App from i Tunes App store or Google Play store.unes App store or Google Play store.
All bidders can download the AstaGuru App from i T
All bidders can download the AstaGuru App from i Tunes App store or Google Play store.
lot will be reset to three minutes. This process shall continue until there are no further bids placed under
AstaGuru App is available without any charge.
AstaGuru App is available without any charge.
AstaGuru App is available without any charge. three minutes remaining for the end of the auction. Under such circumstances of closing extension,
bidding on the lot shall only end if no bid is recorded during the duration of the granted extension.
Once the App is downloaded and account verified bidders may place their bids via Astaguru’s Mobile App.
Once the App is downloaded and account verified bidders may place their bids via Astaguru’s Mobile App.
Once the App is downloaded and account verified bidders may place their bids via Astaguru’s Mobile App.
Lots have been allotted into groups, and the closing schedule for the various groups is as follows:
D: Written/Proxy Bids:
D: Written/Proxy Bids:
D: Written/Proxy Bids:
Bidders can place bids on lots of their interest by submitting the written bids form (available at the final
Bidders can place bids on lots of their interest by submitting the written bids form (available at the final
Bidders can place bids on lots of their interest by submitting the written bids form (available at the final
section of the catalogue) or by updating their account online on AstaGuru’s website/Mobile App.
section of the catalogue) or by updating their account online on AstaGuru’s website/Mobile App.
section of the catalogue) or by updating their account online on AstaGuru’s website/Mobile App.
Groups
Groups 1 1 2 2 3 3 4 4
All form of written bids need to be communicated 24 hours prior to the auction’s start time.
All form of written bids need to be communicated 24 hours prior to the auction’s start time.
All form of written bids need to be communicated 24 hours prior to the auction’s start time.
3: What are the applicable additional charges?
3: What are the applicable additional charges? Lot Numbers 1 - 45 46 - 90 91 - 136 137 - 178
3: What are the applicable additional charges?
46 - 90
91 - 136
1 13377 -- 117788
Lot Numbers
1 - 45
A
A: All post sales charges are borne by the buyer, this includes packaging, insurance, shipping and handling charges.: All post sales charges are borne by the buyer, this includes packaging, insurance, shipping and handling charges.
A: All post sales charges are borne by the buyer, this includes packaging, insurance, shipping and handling charges.
Shipping will be charged as per all the applicable parameters such as weight and distance.
Closing Time
Shipping will be charged as per all the applicable parameters such as weight and distance. Closing Time
Shipping will be charged as per all the applicable parameters such as weight and distance.
8:00 pm
8:30 pm
9:30 pm
9:00 pm
(IST) 8:00 pm 8:30 pm 9:00 pm 9:30 pm
(IST)
Lot winners can arrange for their lots to be handled at their own discretion, however all required formalities
Lot winners can arrange for their lots to be handled at their own discretion, however all required formalities
Lot winners can arrange for their lots to be handled at their own discretion, however all required formalities
and documentation must be completed prior to taking possession.
and documentation must be completed prior to taking possession.
and documentation must be completed prior to taking possession.
Closing Time 9:30 am 10:00 am 10:30 am 11:00 pm
Closing Time
9:30 am
10:30 am
11:00 pm
10:00 am
(US EASTERN Time)
4: What are the various Duties & Taxes applicable?axes applicable? (US EASTERN Time)
4: What are the various Duties & T
4: What are the various Duties & Taxes applicable?
A: All applicable Duties & Taxes are borne by the Buyer.: All applicable Duties & Taxes are borne by the Buyer.
A
A: All applicable Duties & Taxes are borne by the Buyer.
Closing Time
Closing Time
6:30 am
7:30 am
7:00 am
8:00 am
I: All sales in India will attract GST
I: All sales in India will attract GST..
I: All sales in India will attract GST. (US WESTERN Time) 6:30 am 7:00 am 7:30 am 8:00 am
(US WESTERN Time)
II: No GST applicable on International Sale.
II: No GST applicable on International Sale.
II: No GST applicable on International Sale.
Closing Time
Closing Time 2:30 pm 3:00 pm 3:30 pm 4:00 pm
3:00 pm
4:00 pm
2:30 pm
3:30 pm
(UK Time)
III: Import Duties if applicable are specified explicitly in the description section. (UK Time)
III: Import Duties if applicable are specified explicitly in the description section.
III: Import Duties if applicable are specified explicitly in the description section.
5: Procedure in case goods/lots are damaged in transit?
5: Procedure in case goods/lots are damaged in transit?
5: Procedure in case goods/lots are damaged in transit? Closing Time
Closing Time
11:30 pm
1:00 am
12:00 am
12:30 am
A: Bidders are requested to inform AstaGuru about any damage incurred while the goods/lots are being
A: Bidders are requested to inform AstaGuru about any damage incurred while the goods/lots are being: Bidders are requested to inform AstaGuru about any damage incurred while the goods/lots are being
A (JAPAN) 11:30 pm 12:00 am 12:30 am 1:00 am
(JAPAN)
shipped. Intimation about the same must be communicated within 2 days of taking custody of the
shipped. Intimation about the same must be communicated within 2 days of taking custody of the
shipped. Intimation about the same must be communicated within 2 days of taking custody of the
goods/lots. Any grievances after the stipulated timeframe will not have any validation as per AstaGuru’s
goods/lots. Any grievances after the stipulated timeframe will not have any validation as per AstaGuru’s
goods/lots. Any grievances after the stipulated timeframe will not have any validation as per AstaGuru’s Closing Time
12:00 am
11:30 pm
liability and will be considered as a null and void claim. Closing Time 10:30 pm 11:00 pm 11:30 pm 12:00 am
liability and will be considered as a null and void claim.
liability and will be considered as a null and void claim.
10:30 pm
11:00 pm
(HONG KONG)
(HONG KONG)
Please contact AstaGuru for any further clarification.
Please contact AstaGuru for any further clarification.
Please contact AstaGuru for any further clarification.
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