Page 218 - The Exceptionals - Jewellery, Timepieces & Silver
P. 218

FA Q
                                                                                                                                                                   CLASSICS




                     1:  What is a Condition Report?
                     A:  All Lots are dispatched in its  ‘present/current condition’, furthermore the lots are sold and                                                              of
                        shipped in their respective original form, which includes any flaws or age oriented wear and tear.
                        AstaGuru strongly urges all bidders to inspect the lots to their satisfaction and not be dependent                                      MOTORING
                        on the illustrations and description stated in the catalogue, which may be deemed as AstaGuru’s
                        opinionated statements in their truest form.

                     2:  What are the various Modes to Bid?
                     A:  Bidding Online: All bidders can select and add the lots of their interest in ‘My Auction Gallery’ and                     An exceptional curation of vintage and racing marques,
                        place bids upon the relevant notification (in case they have been out bid in a lot that is being pursued).                                a one-of-its-kind auction in India.
                     B:  Phone Bidding: AstaGuru will provide Phone Bidding facility based on the availability of phone
                        lines and available staff capacity. While bidding telephonically a team member will assist the bidder                                       NOVEMBER 2024
                        and place bids on their behalf, once we have received a confirmation.
                        For quality control reasons the calls may be recorded for future reference.
                     C:  Mobile App Bidding: All bidders can download the AstaGuru App from iTunes App store or Google
                        Play store.
                        AstaGuru App is available without any charge.

                        Once  the  App  is  downloaded  and  account  verified  bidders  may  place  their  bids  via  Astaguru’s
                        Mobile App.

                     D:  Written/Proxy  Bids:  Bidders  can  place  bids  on  lots  of  their  interest  by  submitting  the  written
                        bids form (available at the final section of the catalogue) or by updating their account online on
                        AstaGuru’s website/Mobile App.
                        All form of written bids need to be communicated 24 hours prior to the auction’s start time.

                     3:  What are the applicable additional charges?
                     A:  All post sales charges are borne by the buyer, this includes packaging, insurance, shipping and
                        handling charges.
                        Shipping will be charged as per all the applicable parameters such as weight  and distance.
                        Lot winners can arrange for their lots to be handled at their own discretion, however all required
                        formalities and documentation must be completed prior to taking possession.

                     4:  What are the various Duties & Taxes applicable?
                     A:  All applicable Duties & Taxes are borne by the Buyer.
                        I: All sales in India will attract GST.
                        II: No GST applicable on International Sale.
                        III: Import Duties if applicable are specified explicitly in the description section.

                     5:  Procedure in case goods/lots are damaged in transit?
                     A:  Bidders are requested to inform AstaGuru about any damage incurred while the goods/lots are
                        being shipped. Intimation about the same must be communicated within 2 days of taking custody
                        of the goods/lots. Any grievances after the stipulated timeframe will not have any validation as per
                        AstaGuru’s liability and will be considered as a null and void claim.


                     Please contact AstaGuru for any further clarification.
                                                                                                                                                ICIA Building, Rampart Row, Next to Rampart House, Kala Ghoda, Mumbai - 400 001. India
                                                                                                                                                 Tel :+91 22 2204 8138 / 39 • Fax: +91 - 22 - 2204 8140 • Email : contact@astaguru.com
                                                                                                                                                                                astaguru.com
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