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FA Q






                     1:  What is a Condition Report?
                     A:  All Lots are dispatched in its  ‘present/current condition’, furthermore the lots are sold and
                        shipped in their respective original form, which includes any flaws or age oriented wear and tear.
                        AstaGuru strongly urges all bidders to inspect the lots to their satisfaction and not be dependent
                        on the illustrations and description stated in the catalogue, which may be deemed as AstaGuru’s
                        opinionated statements in their truest form.                                                                               Closing Schedule for 9 November, 2024

                     2:  What are the various Modes to Bid?
                     A:  Bidding Online: All bidders can select and add the lots of their interest in ‘My Auction Gallery’ and
                        place bids upon the relevant notification (in case they have been out bid in a lot that is being pursued).
                     B:  Phone Bidding: AstaGuru will provide Phone Bidding facility based on the availability of phone                   AUCTION CLOSING
                        lines and available staff capacity. While bidding telephonically a team member will assist the bidder             For your convenience, especially if you are bidding on multiple lots, lots are scheduled to close at
                        and place bids on their behalf, once we have received a confirmation.                                             different times on 9 November, 2024.
                        For quality control reasons the calls may be recorded for future reference.
                                                                                                                                          Bidding terminates for the specified lot groups in accordance with the bid closing schedule. In the
                     C:  Mobile App Bidding: All bidders can download the AstaGuru App from iTunes App store or Google                    event a bid is placed under three minutes from the closing schedule of the lot, the closing time for
                        Play store.                                                                                                       that lot will be reset to three minutes. This process shall continue until there are no further bids
                                                                                                                                          placed under three minutes remaining for the end of the auction. Under such circumstances of
                        AstaGuru App is available without any charge.
                                                                                                                                          closing extension, bidding on the lot shall only end if no bid is recorded during the duration of the
                        Once the App is  downloaded  and account verified  bidders may place  their bids via Astaguru’s                   granted extension.
                        Mobile App.

                     D:  Written/Proxy Bids:  Bidders  can  place bids  on  lots  of  their interest  by  submitting  the  written        Lots have been allotted into groups, and the closing schedule for the various groups is as follows:
                        bids form (available at the final section of the catalogue) or by updating their account online on
                        AstaGuru’s website/Mobile App.
                                                                                                                                      Groups               1         2        3         4         5        6         7         8
                        All form of written bids need to be communicated 24 hours prior to the auction’s start time.

                     3:  What are the applicable additional charges?                                                                  Lot Numbers        1 - 23   24 - 46   47 - 69   70 - 92  93 - 115  116 - 138  139 - 161  162 - 180
                     A:  All post sales charges are borne by the buyer, this includes packaging, insurance, shipping and
                        handling charges.
                                                                                                                                      Closing Time      8:00 pm   8:15 pm   8:30 pm  8:45 pm   9:00 pm   9:15 pm  9:30 pm   9:45 pm
                        Shipping will be charged as per all the applicable parameters such as weight  and distance.                   (IST)
                        Lot winners can arrange for their lots to be handled at their own discretion, however all required            Closing Time
                        formalities and documentation must be completed prior to taking possession.                                   (US EASTERN Time)  9:30 am  9:45 am  10:00 am  10:15 am  10:30 am  10:45 am  11:00 pm  11:15 pm

                     4:  What are the various Duties & Taxes applicable?                                                              Closing Time
                     A:  All applicable Duties & Taxes are borne by the Buyer.                                                        (US WESTERN Time)  6:30 am  6:45 am   7:00 am  7:15 am   7:30 am   7:45 am  8:00 am   8:15 am
                        I: All sales in India will attract GST.
                        II: No GST applicable on International Sale.                                                                  Closing Time      2:30 pm   2:45 pm   3:00 pm  3:15 pm   3:30 pm   3:45 pm  4:00 pm   4:15 pm
                        III: Import Duties if applicable are specified explicitly in the description section.                         (UK Time)

                     5:  Procedure in case goods/lots are damaged in transit?                                                         Closing Time      11:30 pm  11:45 pm  12:00 am  12:15 am  12:30 am  12:45 am  1:00 am  1:15 am
                     A:  Bidders are requested to inform AstaGuru about any damage incurred while the goods/lots are                  (JAPAN)
                        being shipped. Intimation about the same must be communicated within 2 days of taking custody
                        of the goods/lots. Any grievances after the stipulated timeframe will not have any validation as per          Closing Time      10:30 pm  10:45 pm  11:00 pm  11:15 pm  11:30 pm  11:45 am  12:00 am  12:15 am
                        AstaGuru’s liability and will be considered as a null and void claim.                                         (HONG KONG)


                     Please contact AstaGuru for any further clarification.
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